1. IntroductionIn collaboration with Intertek, Distrelec is offering a calibration service for new electronic test and measurement instruments. The Intertek calibration service provides the assurance that your instruments perform as stated in the datasheet. Calibration involves comparing the read values of a measuring instrument or data recorder with the corresponding values of a reference tool that meets the reference standards. The measurement error is documented on a calibration certificate, which serves as proof. If the detected deviation is too large in relation to factory specification, adjustment of your data logger or measuring instrument will be required. | 2. ProductsThe range of this service include, but not limited to:
| 3. How to get the instrument calibrated?
| 4. Lead time & ProcessItems which are on stock will be shipped out for calibration within 24 hours. Usually the time for the calibration of your device can be handled within 5 working days. This additional time for the calibration should be taken into consideration to your normal delivery time. Process:
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5. What do I receive if I choose a calibrated product at Distrelec?After calibration is performed, you will receive an ISO 9001 certificate from Intertek, which is valid for 12 months. This certificate is proof of your instrument’s reliability for your customers. The Intertek calibration certificates include:
| 6. Can I return the calibrated item if I am not satisfied with the device itself?No. As the product is customised to your requirements, we cannot accept returns should you decide you no longer want the instrument. All orders for calibrated items are non-cancellable and non-returnable. In the event that a calibrated product does not perform in line with the manufacturers specifications, the manufacturers normal repair and/or return and replace procedures will apply. | 7. What if I don’t find the product at Distrelec with a calibration service?If you find a product of interest without a calibration version, our customer support will be more then helpful to clarify this topic for you. | 8. Can I get my instruments re-calibrated and is it necessary?The answer for both topic is yes. The reading and accuracy of the instruments may change over time. Please contact our partner Intertek directly for a re-calibration of your device: Intertek Calibration Benelux Koolwaterstofstraat 1 6161 RA Geleen/ Niederlande Phone: +31 (0) 88 126 88 88 [email protected] www.intertek.com |